Contact Us
Real people, in Texas, who know V-twin parts. Tell us the bike and the part and we will sort it out.
Fastest answers
Where is my order?
Every order, tracking number and invoice is in your account — no waiting on us.
Track an order →Returns & exchanges
You have 30 days on most parts. The policy page covers what is returnable and how to start one.
Read the returns policy →Shipping & delivery
Cut-off times, transit expectations and what happens when a part ships direct from the manufacturer.
Read the shipping policy →Send us a message
This opens a support ticket with our team. Include your order number if you have one, and the year, make and model of the bike if it is a fitment question — it saves a round trip.
We answer during business hours, Mon-Fri 9am-5pm CT. Most messages get a reply the same business day and everything is answered within one. Anything that arrives overnight, at the weekend or on a holiday is answered the next business day — we are not a 24/7 desk, and we would rather say so than leave you refreshing your inbox.
Email us
[email protected]This is our only customer service address. We will never ask you for card details or a password by email — if a message claiming to be us does, it is not us.
Live Chat
Look for the chat button in the bottom-right corner. When it is open you will be talking to a person here; when it is closed it takes a message instead.
Returns & mail
Please start a return before shipping anything back, so it arrives with paperwork we can match to your order.